Have you ever pitched to your CFO for funding a Sales Training Programme? If you haven’t, just make sure your proposal answers at least this question: what’s the Return On Investment (ROI) for this Sales Training Programme? In other words,….
When thinking of increasing sales in your business, the first option that should come to mind is to improve the capability of your Sales Team. That’s right, we’re talking about investing in a Sales Training Program. The fact of the….
The New Zealand Outdoor and Adventure retail juggernaut, Kathmandu have 165 stores in New Zealand, Australia and the UK, and a team in North America. That means an employee network spread over 4 continents. In June 2018, Kathmandu went looking….
From holiday parties, client lunches, family gatherings or relaxing on a beach – we know that wherever you are, it’s hard to get back to routine and hit the ground running in the workplace after the past month of celebrations…..
This week, let’s bust some common sales myths! We know that recruiting committed and enthusiastic salespeople is one of the biggest challenges you face as your company grows. Why you ask? A big factor is that too many people are….
Customers often use lines like, “I’ll come back another time” or “Great, thanks for your help. I’m going to have a think about it.” It’s inevitable that throughout your retail career you will encounter customers who just won’t buy. There’s….
This week we share a Q&A with international retail trend consultant Matthew Brown, who travels the world looking at retail and works to find the best global innovations. Our friends at The Register asked for his thoughts on the latest….
This week we have a repost of our popular blog from a few years ago on maximising Christmas trade. When customers are busy, pushed for time and having to battle it out with all the other Christmas shoppers, it’s no….
This week we have a new top tip. It’s all about getting down to business with a customer instore. It’s important to not step into this too early. For instance, don’t immediately ask a customer if they need help with….