fbpx

Terms and Conditions

These terms and conditions of use (terms) explain our obligations as an online training service provider and your obligations as a RedSeed user. Please read them carefully.

  • We (RedSeed Limited) provide an online training system via redseed.me and redseed.training (websites), which enables you to access, use and manage online training courses (services).
  • By registering a RedSeed user account OR accessing our websites, you agree to be bound by these terms & conditions.
  • Our privacy policy and copyright notice(s) also apply.
  • Your organisation / company / training provider may also have their own terms of use. You agree to these as well.
  • We can change these terms at any time by giving you at least 30 days’ notice of any changes via our websites or by sending you an email to your RedSeed user email address. You may not change these terms without our written consent.

You agree:

  • To follow these terms and any other terms and agreements your organisation / company / training provider has with us.
  • To become a registered RedSeed user, you will need to agree to these terms and provide us with your details and a functioning email address to send your registration details to.
  • To keep your RedSeed username and password details secure and confidential.
  • To let us know immediately if someone else has your username and password details.
  • To only use the service and websites for your own lawful purposes, in accordance with these terms and any notice sent by us or condition posted on the websites.
  • To comply with all laws, regulations, ordinances and other rules that relate to your use of the websites and the services we provide.

Our support to you:

  • If you do have a technical problem with the service, you should make all reasonable efforts to investigate and diagnose problems before contacting us.
  • If you have an IT helpdesk / contact within your organisation please contact them first. If you still need help, contact our support team via support@redseed.me.
  • We will try and make sure that our services are available 24 hours per day, seven days per week, but we do not guarantee that our websites or services will be without faults or interruption.
  • We may need to restrict access to our websites and services to carry out system maintenance. We will try and schedule any planned outages outside of peak usage times and will notify you in advance, via email and the websites of any outages.

You can’t:

  • Transfer any rights you have under these terms and conditions without our written consent.
  • Disrupt our websites / services.
  • Deny anyone else the use of our websites / services.
  • Use our websites / services to:
    • upload / distribute material that violates any laws including any intellectual property rights.
    • upload / distribute material that is offensive, obscene or discriminatory.
    • send unsolicited emails / messages.
    • threaten, abuse or harass anyone.
    • deny, disrupt, scan, probe or attempt to gain unauthorised access to, or interfere with other websites, services, networks and computers.
    • upload or propagate viruses, malware, spyware, worms, trojan horses, bots, or any other unauthorised software of any kind.

We aren’t:

  • Responsible for any content on websites we link to. If you discover that a website we link to contains inappropriate content, please notify us via support@redseed.me and we will remove the link.

Termination:

  • You can request that your access to the websites and services be terminated at any time by sending an email to support@redseed.me.
  • We can also stop or suspend your access to the websites or the service if you break any of these terms or any other agreement you have with us.