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COURSES
Managing Stress & Anxiety
Customer Service
Retail Sales
Retail Coaching
Retail Recruitment
Peak Trade
B2B Sales Training
LMS
HOW WE WORK
CONTACT
MORE
Customers
Pricing
About Us
Team
Support
Blog
Resources
Actors Wanted
LOGIN
Retail Recruitment Course Outline
Retail Recruitment Course Outline
When you see the
icon, it means that we’ll film a customised scenario in
your
business, with
your
people.
Retail Recruitment Course Outline
When you see the
icon, it means that we’ll film a customised scenario in
your
business, with
your
people.
01. Getting Started
Welcome
Introduction
Recruiting for Success
The Process
Identifying the Need
The Job Description
Creating a Plan
Advertising
Shortlisting
Conducting Interviews
Background Checks
Hiring
Onboarding
02. Getting the Best Talent
Why Mistakes Happen
The 3 Layers of Evaluation
Layer 1
Layer 2
Layer 3
Personal Traits
Application Forms
CV's
Phone Screening
Example
03. Interviewing Skills
Introduction
Conducting an Interview
Preparation
The Environment
Building Rapport
Allowing Time
Setting an Agenda
Letting Candidates Talk
Open Ended Questions
Listening to Responses
Next Steps
Review
Behavioural Questions
Asking Great Questions
Listening Skills
Interpreting Responses
First & Second Interviews
Phone Interviews
Example
04. Legal Requirements
Introduction
Human Rights
Privacy Act
Immigration Status
Reference Checks
Conducting Checks
Clean Slate Act
Unsuccessful Candidates
05. Induction
Introduction
Offer & Agreement
Kiwisaver
Taxation
Onboarding
Candidare Care
Trials & Probations
Close
06. Final Quiz
Introduction
Quiz
Retail Recruitment Training
Getting Started
Getting the Best Talent
Interviewing Skills
Legal Requirements
Induction
Final Quiz
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