The Expressive personality, a verbally adept personality, is engaging, accommodating, supportive of others, persuasive, socially adept, and relationship- rather than task-oriented.
The expressive personality type loves to be one of the ‘gang’. They’re always ready for something new and exciting, especially if the rest of the gang is ready to join in and participate. Their strengths include enthusiasm, diplomacy and the ability to inspire others.
An expressive’s weaknesses involve impatience, a tendency to generalize, verbal assaults, and sometimes irrational behavior. They can also be seen as egotistical, manipulative, undisciplined, reactive, unorganized, or abrasive.
They’re always ready to exchange information and life experiences, and their main need is to be appreciated and accepted. They take pleasure in recognition and approval while their pain is isolation and lack of attention.
When communicating with an Expressive personality:
- Focus on developing a relationship
- Try to show how your ideas will improve his or her image
- Be enthusiastic, open, and responsive
- Relate to the need to share information, stories, and experience
- Be forthcoming and willing to talk
- Ask and answer “who” questions
- Agree clearly and often
- Remember to be warm and approachable at all times
- Work to minimize his or her direct involvement with details or personal conflicts
Not the personality type you’re looking for?
Check out this quick reference guide on coaching personality types to figure out which personalities you have in your retail business!