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Coaching fundamentals

Investing in coaching is proven to improve employee satisfaction and retention and enhance the overall customer experience, driving success for your business. So, why wouldn’t you elevate your retail team with our coaching courses?

The Coaching Fundamentals Programme will provide coaches with the practical skills they need to grow the performance of their team members and support them in developing the skills they need to excel in their roles.

Store Managers.
New Managers.
Anyone involved in the coaching process.
Coaching different personality styles.
Observing your team.
Giving great feedback.

After completing Coaching Fundamentals, your coaches will be able to:

Identify the personality styles of the members in their team and coach them in a way that best meets their individual needs.
Observe their team members to identify their strengths and pinpoint any challenges they may need help overcoming.
Provide positive and corrective feedback to their team members that enables them to improve.
Online course - Coaching different personality styles
Coaching different personality styles

Understanding the personality styles of your team is essential. This course will help you understand your team better so you can get the best out of your coaching relationship.

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Online course - Observing your team
Observing your team

Excellent observation skills mean you can identify your team member’s strengths and challenges. This course will help you develop these essential skills which are a critical part of being a great coach.

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Online course - Giving great feedback
Giving great feedback

Team members need to know what they are doing really well and how to improve - that’s the role of feedback. This course will help coaches develop their feedback skills to bring out the very best in their team.

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Other coaching courses

A great coach understands the power of getting alongside their team, and developing their skills.

Through the right mindset, good observation, and appropriate feedback using the right technique you will see positive change in team culture and sales KPIs.

Store Managers.
Area / Regional Managers.
Anyone who has a team and is responsible for coaching them.

After completing this programme, your team will be able to:

What is coaching?
What are the benefits of coaching?
The coaching mindset.
How to observe effectively.
Giving great feedback.
Coaching techniques.
The GROW coaching model explained.
Supporting progress and development.

After completing this course, your managers will be able to demonstrate the following behaviours with confidence;

Approach coaching with a positive mindset and see it as an opportunity to develop the skills of their team.
Consciously move from doing to delegating, to free up their time and to empower their team.
Understand what they’re looking for when observing their team and what benchmarks to work to.
Be able to give constructive feedback that changes the behaviour of their team members.
Use the appropriate coaching technique, depending on the person and the situation.
Use GROW on the floor and also in a more formal situation.
Support their team to try new things and gain confidence.
To overcome defensive behaviour.
Observe, coach and give feedback continuously so it becomes embedded into the way they work.
Online course - Coaching for leaders
Coaching for leaders

Develop the skills and techniques to become a great coach, so you can support your team to grow their skills.

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Online course - Coaching - Launching for success
Launching for success

Learn how to successfully launch a RedSeed training programme into your business, give purposeful and constructive feedback throughout training and keep your team motivated every step of the way!

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Online course - The GROW model of coaching
The GROW model of coaching

Use the GROW model as a simple coaching method for goal setting and problem-solving.

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Online course - Leadership - Developing a coaching leadership style
Developing a coaching leadership style

Learn the fundamental skills you need to lead with a coaching style and implement these in your day-to-day leadership.

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These great brands use RedSeed‘s coach training programmes!

APG & Co
Rodd & Gunn
The North Face
The Pet Centre
Denim Outlet
Torpedo 7
Bed Bath & Beyond
Sunglass Style
True Alliance
Number One Shoes
Drummond Golf
Tommy Hilfiger
Calvin Klein
Big Save Furniture
Bivouac Outdoor
The Comfort Group