Investing in coaching is proven to improve employee satisfaction and retention and enhance the overall customer experience, driving success for your business. So, why wouldn’t you elevate your retail team with our coaching courses?
The Coaching Fundamentals Programme will provide coaches with the practical skills they need to grow the performance of their team members and support them in developing the skills they need to excel in their roles.
After completing Coaching Fundamentals, your coaches will be able to:
Understanding the personality styles of your team is essential. This course will help you understand your team better so you can get the best out of your coaching relationship.
Excellent observation skills mean you can identify your team member’s strengths and challenges. This course will help you develop these essential skills which are a critical part of being a great coach.
Team members need to know what they are doing really well and how to improve - that’s the role of feedback. This course will help coaches develop their feedback skills to bring out the very best in their team.
A great coach understands the power of getting alongside their team, and developing their skills.
Through the right mindset, good observation, and appropriate feedback using the right technique you will see positive change in team culture and sales KPIs.
After completing this programme, your team will be able to:
After completing this course, your managers will be able to demonstrate the following behaviours with confidence;
Develop the skills and techniques to become a great coach, so you can support your team to grow their skills.
Learn how to successfully launch a RedSeed training programme into your business, give purposeful and constructive feedback throughout training and keep your team motivated every step of the way!
Use the GROW model as a simple coaching method for goal setting and problem-solving.
Learn the fundamental skills you need to lead with a coaching style and implement these in your day-to-day leadership.