Coach training

COACH TRAINING PROGRAMME

Coaching fundamentals

Investing in coaching is proven to build high-performing and happy teams, which correlates to an improvement in performance by up to 55%! Read more.

When managers are equipped with coaching skills, they can offer personalised support to their team members, which helps them to achieve their potential, overcome challenges, and reach their goals. This results in higher employee engagement, increased productivity, and, ultimately, better business outcomes.

The Coaching Fundamentals Programme provides coaches with practical skills to help them enhance their team’s performance and support individual development. We’ve also included a course called ‘What is Coaching?’ to demystify the coaching process for all team members, including coaches.

Who's it for?

TOPICS COVERED

LEARNING OUTCOMES

Store Managers.

New Managers.

Anyone involved in the coaching process.

What is coaching?

Coaching different personality styles.

Observing your team.

Giving great feedback.

Practising with your team.

After completing Coaching Fundamentals, your coaches will be able to:

Identify the personality styles of the members in their team and coach them in a way that best meets their individual needs.

Observe their team members to identify their strengths and pinpoint any challenges they may need help overcoming.

Provide positive and corrective feedback to their team members that enables them to improve.

Practice with their team, using the ‘I do, we do, you do’ technique to support skill development in a supportive environment.

MICRO

FREE COURSE

What is coaching?

This introductory course is for everyone who will be coached. Coaching is the winning formula to enhance your performance, boost teamwork, and ensure you’re bringing your best self to work.

Watch sample

COURSE ID:

00688

—

0789

DURATION:

20

MINUTES

COACHING:

no

LIBRARY:

YES

NO

MICRO

NEW COURSE

Are you coachable?

“Are you coachable?” follows on from “What is coaching?” and equips team members with the skills and behaviours needed to get the best out of their coaching interactions.

Watch sample

COURSE ID:

00688

—

0910

DURATION:

20

MINUTES

COACHING:

no

LIBRARY:

YES

NO

MICRO

NEW COURSE

Coaching different personality styles

Understanding the personality styles of your team is essential. This course will help you understand your team better so you can get the best out of your coaching relationship.

Watch sample

COURSE ID:

00688

—

0663

DURATION:

30

MINUTES

COACHING:

yes

LIBRARY:

YES

NO

MICRO

NEW COURSE

Observing your team

Excellent observation skills mean you can identify your team member’s strengths and challenges. This course will help you develop these essential skills which are a critical part of being a great coach.

Watch sample

COURSE ID:

00688

—

0667

DURATION:

30

MINUTES

COACHING:

yes

LIBRARY:

YES

NO

MICRO

NEW COURSE

Giving great feedback

Team members need to know what they are doing really well and how to improve - that’s the role of feedback. This course will help coaches develop their feedback skills to bring out the very best in their team.

Watch sample

COURSE ID:

00688

—

0669

DURATION:

30

MINUTES

COACHING:

yes

LIBRARY:

YES

NO

MICRO

NEW COURSE

Practising with your team

Practising with your team is one of the most effective ways to support them to master new skills and behaviours, achieve their goals and unlock their full potential.

Watch sample

COURSE ID:

00688

—

0790

DURATION:

30

MINUTES

COACHING:

yes

LIBRARY:

YES

NO

COACH TRAINING

Other coaching courses

A great coach understands the power of getting alongside their team, and developing their skills.

Through the right mindset, good observation, and appropriate feedback using the right technique you will see positive change in team culture and sales KPIs.

Who's it for?

TOPICS COVERED

LEARNING OUTCOMES

DOWNLOAD OUTLINE

Store Managers.

Area / Regional Managers.

Anyone who has a team and is responsible for coaching them.

After completing this programme, your team will be able to:

What is coaching?

What are the benefits of coaching?

The coaching mindset.

How to observe effectively.

Giving great feedback.

Coaching techniques.

The GROW coaching model explained.

Supporting progress and development.

After completing this course, your managers will be able to demonstrate the following behaviours with confidence;

Approach coaching with a positive mindset and see it as an opportunity to develop the skills of their team.

Consciously move from doing to delegating, to free up their time and to empower their team.

Understand what they’re looking for when observing their team and what benchmarks to work to.

Be able to give constructive feedback that changes the behaviour of their team members.

Use the appropriate coaching technique, depending on the person and the situation.

Use GROW on the floor and also in a more formal situation.

Support their team to try new things and gain confidence.

To overcome defensive behaviour.

Observe, coach and give feedback continuously so it becomes embedded into the way they work.

DOWNLOAD PROGRAMME OUTLINE

MICRO

UPDATED COURSE

Developing a coaching leadership style

Explore how you can adopt a coaching leadership style, including asking powerful questions, actively listening, and providing feedback that inspires change. You’ll discover how coaching fosters stronger relationships, enhances problem-solving skills, and drives long-term success for both your team members and your business.

Watch sample

01063

—

1157

COURSE ID:

01063

—

1157

DURATION:

40

MINUTES

COACHING:

yes

LIBRARY:

YES

NO