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Local government

Behind every great public service is a capable manager.

Local government delivers diverse services, led by people often promoted for their expertise. RedSeed builds consistent manager capability across the organization, while giving HR visibility into progress and support needs.

Designed to WCAG 2.2 AA, with captions on and transcripts for video, so accessibility questions have an answer before procurement asks.

Two colleagues in conversation across a table in an office
Built for everyone on the payroll
Leading a difficult conversation
Still from the course video: two colleagues talking over coffee at work “So let’s agree what good looks like from here.”

What does local government need from a manager capability platform?

One that works across every service area and stands up to scrutiny.

 Consistent manager capability, whether they lead a library or a transfer station.
Accessibility built in, not added later to meet requirements.
Evidence of progress you can confidently put in front of your executive team.
The pressure

One organization, thirty different jobs, one standard for good management.

Local government teams may do completely different work, but the expectations of the people managing them are remarkably similar.

One approach. Very different teams.

What works for office-based teams also needs to work for frontline crews, community services and technical specialists.

Decisions happen in public

Managers make people decisions every day that can affect employees, services and the community. They need the confidence and capability to handle them well.

Investment has to be accountable

You need to show where development is reaching, how capability is changing and what the organization is getting from its investment. Completion rates aren't enough.

Colleagues working together at a laptop in a busy open-plan office
Archie AI
How do I give the same feedback to a library team and a roading crew?
Start from the behavior, not the setting:
“What does good look like on this job, and where did we land today?”

Built for learning that matters, with accessibility at its core.

For 17 years, organizations have trusted RedSeed with critical workplace learning, from compliance to health and safety.

Our manager capability platform is built on the same foundation: practical, behavior-focused and accessible by design, so development can reach people across the organization.

Designed to WCAG 2.2 AA

Plain language, mobile-ready, captions and transcripts. Accessibility is the standard, not an add-on.

Reaches every service area

Practical development that works for frontline crews, community services and office-based teams.

One standard for good management

A shared capability framework creates consistency in what good management looks like across every service area.

Progress you can demonstrate

See how manager capability is developing across service areas and give executives clear evidence of progress.

Both halves of the promise.

Managers get the confidence and support to lead well. HR gets the clarity to see how capability is developing across the organization.

For managers

For the team leader

You know the work. Now you're responsible for the people doing it, often without much time to learn how to manage them.

  • Prepare for 1:1s, feedback and the conversations that matter
  • Build coaching into shifts, site work and busy days
  • Get practical support for the people challenges you're facing
  • Build your management skills while you do the job
For HR

For the people and capability team

You're expected to build manager capability across the organization, and show that the investment is making a difference.

  • See capability across service areas and directorates
  • Establish a baseline and track development over time
  • Accessibility built in, not added as a workaround
  • Give executives clear evidence of progress and behavior change

The people running your services deserve to be backed.

Prepare. Lead. Coach. Learn. Keep getting better at the job.

Frequently asked

It is designed to WCAG 2.2 AA. Content is written in plain language, sized for a phone, with captions on by default and transcripts for video. If your procurement process needs a written accessibility statement, ask us for it.

That range is exactly why the formats are short and phone-first. The leadership capability being built is the same wherever someone sits; how it is delivered is designed to reach both a desk and a depot.

Yes. Bespoke content can be built for you, and there is an authoring tool for material you would rather write yourself, so your own induction and process learning sits alongside the RedSeed library.

What a manager types stays private to them. Their own manager sees a capability profile so they can offer support; the people team sees patterns across teams, never individual questions. The security and privacy pages have the detail.

You start with a capability baseline, then report movement against it by service area. That is a stronger answer than a completion rate when someone asks what the investment bought.