Retail Recruitment training

Employ the right people for success!

Retail Recruitment Training

There’s no secret to hiring great people. It’s about good process and understanding your culture and needs.

Learning how to best prepare, and then conduct an effective interview is an essential skill in building a winning team. Understanding what skills you will be able to teach your new hire, and what characteristics and traits they need to bring with them, will help you make a good decision when selecting a candidate.
Making a good job of on-boarding new team members will set them up for success and allow you to build a top performing team.
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Coach-led

Harnesses the power of your managers as coaches.

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Video based

Video is at the heart of the RedSeed blended learning solution.

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All devices

Viewing on computer, tablet or phone — RedSeed will shine.

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Who’s it for?

  • Store Managers.
  • Area and Regional Managers.
  • Anyone recruiting currently, or wanting to develop their recruitment skills for the future.

 

Topics covered

  • Company expectations.
  • Planning, including; identifying the gap, advertising, understanding the process.
  • Hiring mistakes.
  • How to evaluate a candidate.
  • Personality traits.
  • Interviewing skills.
  • Recruitment legislation.
  • Conducting an interview.
  • Evaluating candidates, including; reference checking and dealing with unsuccessful candidates.
  • On-boarding and candidate care.

 

Learning outcomes

After completing this course, your managers will be able to demonstrate the following behaviours with confidence;

  • How to identify the skills required for vacant roles.
  • An understanding of the interview process and the legal requirements.
  • Conduct an interview using behavioural-based questions.
  • Be able to interpret candidate responses and dig deeper when necessary.
  • Show a fair and objective process when evaluating candidates.
  • Phone unsuccessful candidates while maintaining a good company brand image.
  • Onboard employees and set them up for success.
  • Over time, develop a team of passionate people who embody your brand personality and promise.

 

Optional extras

Add 8 customised videos in-store to demonstrate your own unique recruiting processes. Scripted in partnership with key stakeholders and filmed in your environment, using your people. Customised video shows your best practice and increases engagement and uptake of the right behaviours.

STANDARD (based on 25 users)

from $449p/m (36-month term)

Custom LMS & Dashboard
Document Library
Host Your Content (xAPI/Tin Can)
Reporting & Tracking Dashboard
Customised Modules with Quizzes & Long Answer Questions
Self Enrol Option
Dedicated Support Team
3rd Party Integrations* some consultancy required
Unlimited Storage
Deployment & Launch
Learning Pathways
Coaching Reminders via email
User Load & Set-Up
CUSTOMISED (based on 25 users)

from $887p/m (36-month term)

8 Customised Recruitment Videos
Custom LMS & Dashboard
Document Library
Host Your Content (xAPI/Tin Can)
Reporting & Tracking Dashboard
Customised Modules with Quizzes & Long Answer Questions
Self Enrol Option
Dedicated Support Team
3rd Party Integrations* some consultancy required
Unlimited Storage
Deployment & Launch
Learning Pathways
Coaching Reminders via email
User Load & Set-Up
  • KARMA WETERE
    KARMA WETEREGeneral Manager of Retail, Max Fashions
    “Not only did we find that increases in RedSeed Energy mapped to improvements in Mystery Shopper results, we also found the opposite to be true. Stores that saw a drop in Energy also saw a large drop in Mystery Shopping results”
  • ANNE POLLARD
    ANNE POLLARDHead of Learning and Development, 2degrees
    “It has had a really positive impact. We’ve been able to show a direct correlation between RedSeed completion and increased sales.”
  • ANNE POLLARD
    ANNE POLLARDHead of Learning and Development, 2degrees
    “We tailored RedSeed towards our environment, we used our people in the videos and that gave it a sense of realism and relevance for the rest of our team.”
  • MATT ROBERTS
    MATT ROBERTSGeneral Manager, Hunter Furniture Group
    “With what we’ve developed with RedSeed our staff are really enjoying the interaction — it’s suited to our business, it’s relevant, it’s clearly tailored and they look forward to the new modules coming out and working their way through it.”  
  • KARMA WETERE
    KARMA WETEREGeneral Manager of Retail, Max Fashions
    “How do we keep engagement up? It comes from the top, you’ve got to live it and breathe it — that’s it”
  • KELLY HOPKINS
    KELLY HOPKINSLearning and Development Manager, Kathmandu
    “RedSeed had the best product available, there is obviously a lot of online learning solutions in the market but what’s a big challenge for us and what we’ve always wanted to do was to have a solution that wasn’t simply completing something online — so we really like the RedSeed platform which involves video content, on-the-floor coaching and a real time feedback system which is really important to us.”