Retail Recruitment Training

Employ the Right People for Success with:

Retail Recruitment Training

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Harnesses the power of your managers as coaches.

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Video based

Video is at the heart of the RedSeed blended learning solution.

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All devices

Viewing on computer, tablet or phone — RedSeed will shine.

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Who’s it for?

  • Store Managers.
  • Area and Regional Managers.
  • Anyone recruiting currently, or wanting to develop their recruitment skills for the future.


Topics covered

  • Company expectations.
  • Planning, including; identifying the gap, advertising, understanding the process.
  • Hiring mistakes.
  • How to evaluate a candidate.
  • Personality traits.
  • Interviewing skills.
  • Recruitment legislation.
  • Conducting an interview.
  • Evaluating candidates, including; reference checking and dealing with unsuccessful candidates.
  • On-boarding and candidate care.


Learning outcomes

After completing this course, your managers will be able to demonstrate the following behaviours with confidence;

  • How to identify the skills required for vacant roles.
  • An understanding of the interview process and the legal requirements.
  • Conduct an interview using behavioural-based questions.
  • Be able to interpret candidate responses and dig deeper when necessary.
  • Show a fair and objective process when evaluating candidates.
  • Phone unsuccessful candidates while maintaining a good company brand image.
  • Onboard employees and set them up for success.
  • Over time, develop a team of passionate people who embody your brand personality and promise.


Optional extras

Add 8 customised videos in-store to demonstrate your own unique recruiting processes. Scripted in partnership with key stakeholders and filmed in your environment, using your people. Customised video shows your best practice and increases engagement and uptake of the right behaviours.

    MATT ROBERTSGeneral Manager, Hunter Furniture Group
    “With what we’ve developed with RedSeed our staff are really enjoying the interaction — it’s suited to our business, it’s relevant, it’s clearly tailored and they look forward to the new modules coming out and working their way through it.”  
    KELLY HOPKINSLearning and Development Manager, Kathmandu
    “The RedSeed team was very professional and the process was very smooth”
    CHRISTINA FAIRHURSTAustralasian Training, Promotions & PR Manager, Revlon
    “This generation of Revlon’s people live on phones and mobile devices, so the resource is already there, we just needed to tap-into it.”
    KARMA WETEREGeneral Manager of Retail, Max Fashions
    “How do we keep engagement up? It comes from the top, you’ve got to live it and breathe it — that’s it”
    JAY MONZONLearning and Development Specialist, 2degrees
    “The support has been amazing and very prompt which allows our staff to continue doing what they need to do and not worry about any technical issues.”
    MATT ROBERTSGeneral Manager, Hunter Furniture Group
    “It's not just seen as an investment in the business but our teams see it as an investment in themselves as well.”