COURSE LIBRARY CATEGORY
1:1 TRAINING PROGRAMME
Foster growth, build trust, and drive improved performance and results within your team.
Understand how active listening and open-ended questions can move your coaching to the next level.
See how you can utilise the SMART goal framework to support your team members' development.
Learn about the importance of creating a safe space where your team feels confident to grow.
Learn how to use positive and corrective feedback to get the best out of your team.
1:1 TRAINING PROGRAMME
Develop self-awareness, resilience, and a willingness to learn with practical strategies to improve your mindset.
Explore attributes of the fixed and growth mindsets and gain greater self-awareness of your own mindset.
See how you can persevere through challenges by learning from your mistakes and utilizing feedback.
See how you can persevere through challenges by learning from your mistakes and utilizing feedback.
Understand how setting and using milestones can keep you motivated and maximize your progress toward your goals.
1:1 TRAINING PROGRAMME
Adapt your sales approach to match different personality styles and build stronger connections with customers.
Explore your own personality style and the four key types—Driver, Analyzer, Relator, and Expressive.
Develop strategies to effectively engage Driver and Analyzer customers by understanding their needs, preferences, and decision-making styles.
Build rapport with Relator and Expressive customers by aligning your sales approach with their emotions, values, and communication styles.
1:1 TRAINING PROGRAMME
Sharpen the communication skills that help you earn trust, drive better conversations, and grow your influence.
Learn active listening techniques to better understand your customers and build stronger relationships.
Master non-verbal communication techniques to build trust, establish rapport, and reinforce your message.
Identify and overcome common barriers to effective communication, to ensure your message is clear and impactful.
Develop greater control of your voice to sound confident and engaging, adapting your delivery to keep customers interested.
1:1 TRAINING PROGRAMME
Transform how you communicate at work with bite-sized courses to boost your clarity, confidence, and connection in every conversation.
Learn some tips and techniques to slow down, tune in, and improve your listening skills.
Learn how to interpret and use gestures, facial expressions, and eye contact to strengthen your communication.
Learn how to use your tone, pitch and pace when you communicate so your message is understood the way you intend.
Learn how you can overcome some common communication barriers so they don't impact your ability to deliver or interpret a key message at work.
Learn about the importance of pausing before you speak or hit send to ensure you're communicating with care and intention.
Learn how to communicate strategically by considering the purpose of your message, your audience, and your method.
Learn how to be a structured and concise communicator, so your message gets the outcome you're after.
Learn how to speak, act, and connect with others to build your credibility and become a communicator that people listen to.
Learn how you can respond to and learn from corrective feedback, even when it's delivered poorly or feels critical.
1:1 TRAINING PROGRAMME
Understand the four different personality styles (Drivers, Relators, Analyzers and Expressives) and which style you relate to most.
Learn how to identify the Expressives on your team and how to work with them.
Learn how to identify the Analyzers on your team and how to work with them.
Learn how to identify the Drivers on your team and how to work with them.
Learn how to identify the Relators on your team and how to work with them.
1:1 TRAINING PROGRAMME
For sales teams, the ability to confidently and clearly communicate their value in any situation can make all the difference. Whether meeting with executives, networking at events, or connecting with potential clients on the fly, a well-delivered pitch ensures your team captures attention, builds trust, and drives meaningful conversations.
A course on how to create an elevator pitch that's impactful and relevant.
Learn how to adapt your elevator pitch to any situation and audience.
A course on how to deliver your elevator pitch clearly and with confidence.
1:1 COURSES
Did you know that, on average, sales reps spend just 28% of their week selling... with the majority of time getting lost in admin tasks. This course will introduce you to the 4-quadrant time management technique to help you manage your busy days.
01066
1178
Learn to cope with workplace change with easy to apply strategies.
01066
1172
Set effective goals by using the S.M.A.R.T. framework and gain tips to make each one successful.
01066
1177
Use the H.E.A.R. technique to effectively resolve customer complaints and maintain trust.
01066
1167
Learn to maintain a positive attitude with effective strategies to stay above the line.
01066
1179
Develop strategies for staying positive at your work.
01066
1379
Develop your critical thinking skills with these easy to adopt behaviors.
01066
1233
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