KiwiHost is known and loved for its courses around customer service training and has a solid pedigree of providing training to enhance local businesses and help improve their operations and foster success.

In 2021 KiwiHost and RedSeed joined forces. Now you have access to all the KiwiHost and RedSeed training under one umbrella, so you get the best of both to train your team!


Course outlines

KiwiHost merging with RedSeed means that you’ve now got more options for training your team, and growing your business. Check out our Public Course schedule below, or complete the form to talk to someone about training your team.
All courses are offered online as part of our online course library, or face-to-face as public courses. (Wellington area only)
Below are outlines of our most popular courses.
Service excellence. (view online course option)
Dealing with difficult customers.
Professional telephone skills.
Leadership skills for supervisors.
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Public course schedule

Service excellence (1 day)

16th November 2022
21st December 2022

Dealing with difficult customers (1 day)

17th November 2022

Professional telephone skills (1 day)

22nd December 2022

Bronwyn Lord

Bronwyn brought to KiwiHost 20 years experience in customer service and training, the last 13 years of those as a franchisee with over 130 staff.
“The wonderful thing about KiwiHost is that you are dealing with real people who know the importance of good customer service.”
We believe that we must ensure our key people who interact with customers and represent the face of our businesses have the skills and techniques to be able manage customer relationships. These people are essential to the financial success of our business’s today and into the future.
KiwiHost can assist you to economically train, retrain, refocus or motivate these key people.
“I look forward to meeting you and to work with you to develop a programme that ensures all your staff who interact with internal or external customers can attend and benefit from the KiwiHost Premier Training System.”
Contact Bronwyn:
“A great coach can increase learning transfer by more than 40%”
— Wilson Learning