This short programme includes two courses which cover, in-depth, what your team or managers and leaders need to know in order to confidently provide their teams with coaching and feedback.
This programme is perfect for team members who are taking their first steps towards management, and are looking to improve their coaching skills.
It’s also a great refresher course for any teams who have been providing coaching for some time.
Teams who complete this course will be able to:
This programme contains 9 courses which each include; a session overview, quiz knowledge checks, long answer workbook questions, practical coach activities, coach check-ins and optional customised videos filmed in-store with your people and your products.
The GROW model is a simple coaching method for goal setting and problem solving.
The GROW Model is a simple four-step process that helps you structure coaching and mentoring sessions with team members. GROW is an acronym that stands for:
This course teaches you the skills and techniques for becoming a great coach so you can understand the power of getting alongside your team and develop their skills.
A great coach understands the power of getting alongside their team, and developing their skills. Through the right mindset, good observation, and appropriate feedback using the right technique you will see positive change in team culture and sales KPIs.