This course will arm your team with techniques to communicate better with your customers, and help take the stress out of managing customers who are resistant to wearing a mask or signing in.
This course is perfect for anyone who works in a business where customers visit and there is a requirement for them to wear and mask and sign in.
Wearing a mask changes the way we communicate, and asking your customers to wear a mask and sign in can create some tricky situations. This course has some useful techniques and tips to help take the stress out of it all.
This course is all about getting comfortable wearing a mask and communicating with your colleagues and customers.
Wearing a mask has become our new norm and yet it comes with its own challenges. If you are working in a position where you are interacting with the public and asking them to wear a mask and sign in, you might also experience some anxiety about their reactions. This course will give you some good ideas about how to deal with those types of situations and how to communicate better with your colleagues and your customers.
This course is for everyone who needs to communicate while wearing a mask, encourage people to sign in, or deal with resistant customers.