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Who’s this course for?

This course is perfect for anyone who works in a business where customers visit and there is a requirement for them to wear and mask and sign in.

What are the learning outcomes?

  • This course is all about getting comfortable wearing a mask and communicating with your colleagues and customers.
  • If you are working in a position where you are interacting with the public and asking them to wear a mask and sign in, you might also experience some anxiety about their reactions.
  • This course will give your team some good ideas about how to deal with those types of situations and how to communicate better with your colleagues and your customers.
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Course Outline

Author RedSeed

This course is all about getting comfortable wearing a mask and communicating with your colleagues and customers.

Wearing a mask has become our new norm and yet it comes with its own challenges. If you are working in a position where you are interacting with the public and asking them to wear a mask and sign in, you might also experience some anxiety about their reactions. This course will give you some good ideas about how to deal with those types of situations and how to communicate better with your colleagues and your customers.

This course is for everyone who needs to communicate while wearing a mask, encourage people to sign in, or deal with resistant customers.