COURSE LIBRARY CATEGORY
COMPLIANCE
Courses cover the policies and procedures of your business as well as the laws that apply and help prevent your business from being stung by expensive legal fines and penalties.
The courses in our ever-growing Compliance Library will help you:
By providing information about what the rules are, why the rules exist, and how to follow those rules, compliance training aims to reduce the risk of non-compliance within your business.
Understand your obligations under the Anti-Money Laundering and Counter Financing of Terrorism Act, including how to identify and report suspicious activity in your store.
Respond appropriately when a team member reports bullying, harassment, discrimination or retaliation, or when you witness it in your workplace.
Gain an understanding of the Consumer Guarantees Act and how it applies to ensuring customers feel respected and fairly treated in your stores.
Learn about the different cyber security threats you may face at work and home, why they exist and how you can protect yourself.
Learn how the Fair Trading Act protects customers from being misled or treated unfairly, and recognise how this relates to your workplace.
Gain an understanding of the Health and Safety at Work Act and learn how to comply with its guidelines to protect your safety and wellbeing at work.
Minimise the risk of a ladder incident, by learning how to set up and use your ladder in the right way — even if it’s just a step ladder!
Learn how to prevent manual handling injuries in your workplace, by using the right techniques when moving an object.
Develop an awareness of the hazards in your workplace that could cause a slip, trip or fall, and learn how to manage these.
Develop an understanding of the Australian Privacy Act, including how you need to comply with the legislation, and guidelines for maintaining Privacy within your business.
Develop an understanding of the New Zealand Privacy Act, including how you need to comply with the legislation, and guidelines for maintaining Privacy within your business.
Learn about private and confidential information and how you can protect this information from breaches and fraud, in your workplace and at home.
Recognise and respond appropriately to bullying in your workplace, whether you're experiencing or witnessing it.
Recognise and respond appropriately to discrimination in your workplace, and do your part to maintain a respectful and safe work environment.
Recognise and respond appropriately to harassment in your workplace, including sexual harassment and retaliation.
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