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Author RedSeed

Any business or agency that deals with customers, may be entrusted with a significant amount of personal information. This may be essential in delivering services provided by your business and can identify or can be used to identify a person.

Regardless of how much personal information you handle, you must understand your privacy obligations. Ignoring privacy could result in your business losing the public’s trust in your information handling.

Ignoring privacy may also mean you risk breaching the Australian Privacy Principles under the Privacy Act 1988.

The Privacy Act is the principal piece of Australian legislation, protecting the handling of personal information about individuals.

This includes collecting, using, storing, and disclosing personal information in the federal public sector and in the private sector.

This course covers important information that you need to know about how to comply with the legislation, and guidelines for maintaining Privacy in your business.

Author RedSeed

The Launching for Success course is designed to help you confidently roll out the RedSeed training platform to your team, get everyone on board, motivated and excited.

You’ll be introduced to SkillsCheck, our unique coaching tool that is built into the platform. This tool helps make training practical and relevant. When you use SkillsCheck well, you can turn experiences into learning opportunities, reinforce strengths, explore challenges and support your team to become more self-aware.

Author RedSeed & Secure Strategy

This course will provide you with the information you need to be able to define private and confidential information. You will be able to explain why this information needs to be protected and what you need to do to protect you and your workplace from privacy breaches, payment card attacks and online fraud.

Author RedSeed & Secure Strategy

This course has been designed to help you understand what cyberattacks are and the risks they can pose at work and home. You will be introduced to phishing and know what you can do to reduce the risks of you being victim to one of these attacks. You will also learn how to browse the web safely and how to protect your work account and password.

Author RedSeed & Active and Thriving

Resilience is defined as your ability to adapt to the challenges in life – challenges that everyone faces at one point or another. Losing your job, the death of someone you care about, a world pandemic, the end of a relationship, physical illnesses, trauma; all hardships or stressors that can’t be avoided.

While these life events can be gut-wrenching and difficult, they don’t have to determine the outcome of your life. Rather than reacting negatively to things outside your control, it’s about understanding that you can decide to control, change, and grow many parts of your life as part of dealing with these challenges. That’s the role of resilience.

The more resilient you are, the better you can “bounce back” after dealing with what life throws at you. This doesn’t mean that you won’t get upset and experience stress. However, you will be more equipped to work through these challenging times when you’ve developed resilience.

Author RedSeed

In late 2019, a new virus—since named COVID-19—emerged in Wuhan, China; the virus has now spread worldwide and is making headlines across the globe.

The virus that causes COVID-19 has undergone genetic changes over time, leading to new variants. One of these new variants, the Delta variant, is now the dominant form of this virus worldwide. Because it’s highly transmissible, it’s more important than ever to protect yourself from becoming unwell and stop the virus from spreading. This course is for everyone who wants to protect, prevent and prepare against COVID-19 and the Delta variant.

Author RedSeed

Onboarding is defined as the period between your new team member accepting a position and the end of their induction into your organisation. It can take up a lot of your time, but it’s really important if you want them to be successful. 

Unfortunately, what is common is that many businesses support their new team members on their first few days or week and then they’re on their own.

This is a real shame as they will still be learning processes and procedures, building relationships and developing their skills, so you need to be supporting them well if you want them to stay and be successful!

By the end of this course, you’ll be able to:

  • describe the process of onboarding, including pre-boarding, induction, orientation and training
  • develop an effective onboarding process for new team members, and
  • complete a successful onboarding process with a new team member.
Author RedSeed

Do you have work or personal goals? And if you do, have you written them down? 

Or, do you just turn up to work each day and do your job without thinking too much about your future and where you want to be in the long term?

Setting goals is a great way to plan your future and motivate yourself to turn your plans into your reality. Having goals can help you focus your efforts and start using your time more productively.

This short course will provide you with some guidance, techniques and resources to help you plan your big, hairy, audacious goals (BHAGs). It includes:

  • The value of goal setting
  • Choosing your goals
  • SMART goals
  • Writing SMART goals
  • Benefits of SMART goals
Author RedSeed

This course is all about getting comfortable wearing a mask and communicating with your colleagues and customers.

Wearing a mask has become our new norm and yet it comes with its own challenges. If you are working in a position where you are interacting with the public and asking them to wear a mask and sign in, you might also experience some anxiety about their reactions. This course will give you some good ideas about how to deal with those types of situations and how to communicate better with your colleagues and your customers.

This course is for everyone who needs to communicate while wearing a mask, encourage people to sign in, or deal with resistant customers.

Author RedSeed

Difficult conversations are a normal part of life. The best way to handle a difficult issue is to actually deal with it. When handled well, these conversations provide an opportunity to resolve workplace conflicts quickly and efficiently, lift performance and engagement and improve relationships within your team.

Many people avoid difficult conversations in the workplace because it makes them feel uncomfortable. 

This course will give you some techniques and guidance so that you can have a positive approach and use the right words when you need to have difficult conversations at work. It includes:

  • Having difficult conversations – an introduction
  • Thinking about your frame of reference
  • A positive approach
  • What’s your purpose?
  • Techniques to help you be successful
  • Choosing the right words
  • The importance of being flexible