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By Category
By Suite
By Program
Your Values
Your Personality Style
Working Smarter
What is Customer Service?
What is Communication?
Ways to Open the Sale
Ways to Open the Sale
Ways to Open the Sale
Ways to Handle Objections
Ways to Handle Objections
Ways to Handle Objections
Understanding Your Client's Motivations
Understanding Team Dynamics
Understanding Equality & Equity
Tone, Pitch and Pace
The GROW Model of Coaching
Strengths, Weaknesses & Vulnerabilities
Resolving Customer Complaints
Recruitment
Qualifying Your Leads
Qualifying Your Leads
Providing Customer Service Over the Phone
Privacy Act - NZ
Presenting Your Solution With Ease
Presenting Your Proposal
Preparing to Sell
Preparing to Sell
Preparing to Sell
Planning Your Day
Performance Management
Masks: Communicating Well & Managing Resistance
Managing Your Month
Managing Stress & Anxiety
Leading Your Team Through Change
Leading Difficult Conversations
Leadership Behaviours
Identifying Conscious & Unconscious Bias
How to Uncover Needs
How to Uncover Needs
How to Uncover Needs
How to Handle Price Objections
How to Fill Your Pipeline
How to Create Need
How to Create a Total Solution
How to Create a Total Solution
How to Become a Trusted Advisor
How to Approach Your Prospects
How to Add-on Sell
Health & Safety at Work Act - NZ
Having Difficult Conversations
Handling Objections
Goal Setting
Getting Prepared to Sell
Generating Leads and Filling Your Pipeline
Generating Leads
Generating Leads
Following Up With Your Client
Following Up with the Customer
Following Up with the Customer
First Impressions
Fair Trading Act - NZ
Essential Retail Skills for Peak Trade
Engaging With the Customer
Emotional Intelligence
Developing Your Efficient Team
Developing a Coaching Leadership Style
Demonstrating Empathy
Demonstrate the Product
Demonstrate the Product
Demonstrate the Product
Delivering Effective Feedback
Defining Diversity, Inclusion & Belonging
Consumer Guarantees Act - NZ
Confirming the Sale
Communication Barriers
Communication
Communication
Communicating Thoughtfully
Coaching for Leaders
Closing the Sale
Closing the Sale
Closing the Sale
Closing the Sale
Closing the Sale
Characteristics of a High Performing Team
Body Language
Attitude & Motivation
Analysing Your Client's Needs
Active Listening
Account Management

Check out our Program categories

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